Full fibre broadband in Glasgow – 250,000 homes can access reliable, fast internet with Zen

Households in Glasgow are switching to the UK’s only Which? recommended broadband provider.

Nearly 250,000 homes can now access the Zen full fibre service over the CityFibre network.

What is Zen?

Broadband provider Zen Internet was recently named the only Which? recommended provider for broadband for the fourth consecutive year.

With five stars for customer service, technical support, communication, and value for money.

Through its partnership with CityFibre, which is building out a new full fibre network for effortless performance and reliability in Glasgow, Zen is providing full-fibre broadband connections to homes across the city.


You can say goodbye to endless buffering and slow internet connection speeds with Zen’s full-fibre broadband offering, as quarter of a million Glaswegian householders are set to discover.

Richard Tang, CEO, Zen Internet, said: “Research shows price, reliability, and speed are top factors when choosing a broadband provider and Zen has again scored top marks across these categories. We also have a huge ethical focus putting people and the planet ahead of financial return for shareholders.”


Price promise

As well as being sure of reliability and speedy internet links you can also rest assured that what you pay will remain the same for the duration of your contract.

As the broadband industry continues to enforce inflation-linked mid-contract price rises, new research from Zen reveals that almost half (49%) said they did not consider a mid-contract price rise above inflation in their broadband contract fair, with three quarters (75%) in support of the proposed ban on this practice by telecoms regulator Ofcom.

In December regulator Ofcom announced a proposal to ban inflation linked mid-contract price rises, with a formal decision to be announced imminently. In the meantime, customers of the big four providers saw their contract prices hiked by as much as 8.8% in April.

In the same survey, a third (34%) of respondents revealed that they would switch broadband provider but find it difficult to know where to go. This comes as just over half (51%) say they would be more likely to consider switching services if switching broadband providers was easier and more hassle free. 

Zen’s contract price promise bucks the trend of the major providers who have inflation-linked price increases built into their contracts. Which? research demonstrates that this year’s increases, most of which came into effect from April, could see affected customers paying around the cost of a 13th month on top of their existing contract.

Paul Wakefield, CityFibre’s Senior Partnership Manager for Glasgow, said: “Through our partnership with Zen, customers in Glasgow can choose and benefit from the UK’s only Which? recommended broadband provider. We look forward to accelerating Zen’s availability on the CityFibre network as we continue to build the rock-solid infrastructure that is delivering these full fibre services to homes across Glasgow.” 


Discover more

If you’re looking for a broadband provider that puts your needs first, check out Zen’s award-winning broadband packages by entering your postcode on their website or call the team on 01706 902 745.

The Zen service over the CityFibre network can be accessed by thousands of homes in Glasgow at several speed options ranging from £28 per month for Full Fibre 100 up to £40 per month for the fastest product available, Full Fibre 900, all with free set-up.


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