The caller claimed to be from the woman's local authority within Central Scotland and stated that the council effectively owed her £1000
She was then asked to pay £190 into a bank account, details of which were provided by the caller, in order to allow her refund to be processed.
Thankfully, the woman contacted her son to tell him about the refund before transferring the money -and he correctly identified this as a scam. It has now been flagged up by Lanarkshire Police.
Any official information about Council Tax will come from the council in writing - they will never cold call residents to ask for bank details.
Some households in Scotland may be eligible for a Council Tax reduction but they will not receive an unsolicited call or email about it.