Council tenants are happy with repairs

The Local Homes Team is responsible for the repair and upgrade of 37,000 properties in North Lanarkshire and make more than 150,000 repairs each year.

The repairs performance over the last year has shown that 100 per cent of property gas safety checks were completed, while emergency repairs were carried out in an average of just 4.5 hours.

A total of 95.5 per cent of repairs were ‘right first time’ compared to the Scottish average of 90.2 per cent and appointments were met 97 per cent of the time, compared to the national average of 93 per cent.

Meanwhile, 94 per cent of tenants expressed satisfaction with the repairs service being delivered.