MP hits out at move to cut village’s post office services

Proposed cuts to services at the re-locating Lennoxtown Post Office have been criticised by the local MP.
MP Gregg McClymont at Lennoxtown Post OfficeMP Gregg McClymont at Lennoxtown Post Office
MP Gregg McClymont at Lennoxtown Post Office

Gregg McClymont says that some services and products, like Passport Check and Send and Parcelforce Worldwide will no longer be available there.

He said: “I have received a significant number of phone calls, emails and letters from constituents and local businesses reiterating their support for Lennoxtown Post Office. The loss of services is very disappointing news which flies in the face of the views of local people. I will be contacting Post Office Limited at the earliest possible opportunity to ask them to review this decision.”

A Post Office Ltd spokesperson said: “We fully recognise how much customers value their local Post Office. We can confirm that Lennoxtown Post Office will relocate to A M News, 18 Main Street, Lennoxtown, and will become one of our new, modern, open-plan, local-style branches.

“The service will be provided at a combination counter in the store, where the Post Office terminal will sit alongside the till. The opening hours which will increase by an extra 43 hours and 30 minutes a week, will ensure that the branch is more convenient, as people will now have more choice of when to visit.

“Where a branch converts to a local branch they are able to offer products and services that account for well over 95 per cent of the transactions of any other post office. The products that aren’t offered include those only available at a proportion of, usually large, Post Office branches. These include passport services, which customers use once every ten years. Branches that offer DVLA facilities currently would continue to on conversion to the local model.”